Associate Technical Engineer - IBM

March 2021 - Present

• ​Assist with the improvement of internal Business Development projects 

• Technical experience installing applications to assist clients in overcoming their business challenges

• Practice and develop client presentations alongside a team 

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Technical Solutions Seller Apprentice - IBM

July 2019 - March 2021

• Worked on a team of four to create a stock market tracker using a Raspberry Pi and configuring custom recipes

• Converted original 'Request for Proposal' (RFP) Excel documents to the correct Word format suitable for Qvidian software

• Hosted and assisted with the implementation of virtual summit via WebEx

• Responsible for hosting and organizing weekly Sales Enablement calls

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Marketing Coordinator - Expovision

February 2019 - Present

 

• Assisted in the development and implementation of email marketing campaigns through the email marketing service, Benchmark

• Researched and wrote about hotel features and room amenities for the proprietary hotel reservation website

• Collected, resized and captioned high-resolution photos directly from hotel partners to include in the proprietary hotel reservation website

• Supported segmented and cleaning up of event registration lists for email campaigns

 

 

E-Commerce Specialist - Beacon Roofing Supply

October 2018 - January 2019

 

• Created and managed accounts for sales representatives and customers

• Worked with customer support for the website including, but not limited to – incoming chats, email correspondence, and telephone calls

• Worked with CRM platforms, Oracle and SalesForce, to organize internal data

 

 

Intern/Interim Director of Finance - Louisiana H.S. Athletic Assoc.

January 2018 - June 2018

 

• Created and designed marketing materials for championships

• Developed “Request for Proposal” guideline for future sponsorships

•  Managed an internal database with sensitive information

• Performed accounts receivable

• Assisted the Director of Marketing with logistics for statewide events

 

 

Facility Operations Supervisor - LSU Recreation Center

February 2017- May 2018

 

• Oversaw and maintained the safety of patrons and staff during the construction and expansion

  of the facility

• Supervised the day-to-day operations staff of a 250,000 square foot facility

• Responded to medical emergencies using proper risk management protocols

• Managed guest pass and memberships sales using a CAD/CAM software (Fusion)

 

 

Facility Operations Assistant - LSU Recreation Center

October 2016 - February 2017

 

• Assisted with the day-to-day operations of the facility

• Sought membership opportunities

• Maintained and enforced recreation procedures and policies to patrons in the facility for the safety of patrons

 

 

Shift Supervisor - Claire's Inc.

May 2015 - January 2016

 

• Assisted Store Manager with the hiring of sales associates and schedule

• Contributed to the training of new associates, managers and district managers

• Conducted opening/closing procedures

• Regularly supervised a minimum of 3 sales associates

• Developed and led sales events to promote high sales within the store and district

 

 

Sales Associate - Claire's Inc.

February 2013 - August 2014

 

• Assessed customers’ needs and provide product knowledge

• Displayed superior customer service, strong communication, and interpersonal skills

• Often recognized for high average daily sales and single transactions